Managed Computing Services
What is it?
Managed Computing Services offers the Mexican market a comprehensive computing infrastructure solution, aligned with best practices in Information Technology, regardless of the size of the organization, geographical dispersion, or number of devices; meeting established service levels (SLAs) for each need.


Benefits
Focus on technology management based on service levels rather than operations.
Access to professional resources, generally with more experience than any dedicated resource from a single company.
Agile and flexible implementation.
Faster adoption of regulatory compliance or frameworks.
Keeping the ICT infrastructure at the forefront with the best technologies.


What does it include?
Complete management of on-site and remote infrastructure.
Specialized service desk.
Image cloning.
Installation.
Data migration.
On-site support.
Inventory management.
Software distribution.
Management of images, patches, and updates.


























Modalities
Managed service including infrastructure: Offers a comprehensive management service, including infrastructure in a leasing model.




Managed service without infrastructure: Comprehensive management service of the companies’ own infrastructure.
In both cases, the most important aspect is the Service Levels and the availability of your company’s ICT services
