Full Managed Cloud
What is it?
A comprehensive Full Managed Cloud service specialized for private, public, or hybrid cloud environments. Through Service Levels, we ensure continuity, availability, and capacity for your organization.
Benefits
Less Investment: Minimize time and cost risks.
Holistic View: Have a provider capable of offering a holistic view of the cloud ecosystem, including dependent IT services, whether physical or virtual.
SLA´s: Service levels associated with response times.
Single Management: One point of contact to interact with all manufacturers or suppliers.
Services
Complete Management – We manage private, public, or hybrid cloud ecosystems, performing the necessary activities, functions, and processes while meeting established SLAs.
Specialized Service Desk – Provides users with a single point of contact for responses and solutions to complex issues involving daily cloud operations.
Inventory Management – Maintains detailed control of infrastructure and systems in complex cloud environments, as well as their physical and virtual ecosystems in the CMS and CMDB.
Patch and Update Management – Remotely keeps critical updates, hotfixes, and patch management up to date.
Backups – A crucial part of operational continuity and SLA compliance.
Centralized Monitoring – For the cloud ecosystem, including applications, databases, capacity planning, health, performance, failures, etc.
Modalities
Public Cloud – Agile provisioning, high capacity and elasticity with a high level of security, paying for consumption.
Private Cloud – We work on your architecture and design, implementation, and fine-tuning, including providing the appropriate infrastructure, which can be hosted on the client's premises or in our data center under a hosted private cloud scheme, with a high level of availability and security aligned with expectations and needs.
Hybrid Cloud – We offer the best solution and balance, connecting public and private clouds while maintaining a single management point with the complete solution, including Data Center and IT infrastructure.
Multi-Cloud – Involves managing multiple types of clouds, public or private, while also considering dedicated virtual and physical environments.