Full Managed Cloud

What is it?

A comprehensive Full Managed Cloud service specialized for private, public, or hybrid cloud environments. Through Service Levels, we ensure continuity, availability, and capacity for your organization.

Benefits

Less Investment: Minimize time and cost risks.

Holistic View: Have a provider capable of offering a holistic view of the cloud ecosystem, including dependent IT services, whether physical or virtual.

SLA´s: Service levels associated with response times.

Single Management: One point of contact to interact with all manufacturers or suppliers.

Services

Complete Management – We manage private, public, or hybrid cloud ecosystems, performing the necessary activities, functions, and processes while meeting established SLAs.

Specialized Service Desk – Provides users with a single point of contact for responses and solutions to complex issues involving daily cloud operations.

Inventory Management – Maintains detailed control of infrastructure and systems in complex cloud environments, as well as their physical and virtual ecosystems in the CMS and CMDB.

Patch and Update Management – Remotely keeps critical updates, hotfixes, and patch management up to date.

Backups – A crucial part of operational continuity and SLA compliance.

Centralized Monitoring – For the cloud ecosystem, including applications, databases, capacity planning, health, performance, failures, etc.

Modalities

Public Cloud – Agile provisioning, high capacity and elasticity with a high level of security, paying for consumption.

Private Cloud – We work on your architecture and design, implementation, and fine-tuning, including providing the appropriate infrastructure, which can be hosted on the client's premises or in our data center under a hosted private cloud scheme, with a high level of availability and security aligned with expectations and needs.

Hybrid Cloud – We offer the best solution and balance, connecting public and private clouds while maintaining a single management point with the complete solution, including Data Center and IT infrastructure.

Multi-Cloud – Involves managing multiple types of clouds, public or private, while also considering dedicated virtual and physical environments.